Shipping policy

SHIPPING POLICY

Processing Time

All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.

If I am experiencing a high volume of orders, shipments may be delayed by a few days. If there will be a significant delay, I will contact you via email.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

• Standard Shipping: 5–6 business days

• Expedited Shipping: 2–3 business days

Delivery delays can occasionally occur and are outside of my control.

Shipping Locations

I currently ship to the United States.

Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number. Tracking information may take up to 24 hours to update.

Lost or Damaged Packages

I am not responsible for lost or stolen packages once they have been marked as delivered. If your order arrives damaged, please contact me within 3 days of delivery with photos of the damage.

Incorrect Shipping Information

Please ensure your shipping address is correct at checkout. I am not responsible for orders delivered to incorrect addresses provided by the customer.

Contact Me

If you have any questions about shipping, please contact me at bree.isaacson@opulentstitch.com.